Everything you need to know before your Central Park carriage ride.
All our carriage rides depart from Central Park South (59th Street), between 6th and 7th Avenue. Look for the horse carriages lined up along the park entrance. We'll send exact meeting point details in your confirmation email.
We strongly recommend booking online in advance, especially on weekends and holidays. Walk-up availability is very limited. Online booking guarantees your preferred date, time, and carriage type, and you receive instant confirmation.
Our rides range from 25 minutes (Mini Tour) to 70 minutes (Rockefeller Royal Light Tour). You can see the exact duration listed on each package page before you book.
Yes! All our carriage rides are completely private — just your group. You'll have the carriage exclusively for your party for the entire duration.
Absolutely! Our Proposal Ride is specifically designed for this special moment. We include roses, route planning near Bow Bridge, and coordinate the perfect timing for your surprise. Contact us to personalize every detail before your big day.
Light rain won't stop us — our carriages have rain covers to keep you comfortable. If there's severe weather (lightning, heavy storms), we'll offer a full reschedule or refund. We monitor conditions and will notify you in advance.
We offer free cancellation up to 24 hours before your scheduled ride. Cancellations within 24 hours receive a 50% refund or a complimentary reschedule option. No-shows are non-refundable. Proposal Rides require 48 hours notice.
Yes, completely secure. We use Stripe — the world's leading payment processor — with 256-bit SSL encryption. We never store your card details on our servers.
We accept all major credit and debit cards: Visa, Mastercard, American Express, and Discover. We also accept Apple Pay and Google Pay.
Dress for the weather! In summer, light clothing is fine. In autumn, winter, and spring, wear layers and comfortable shoes. Our carriages are open-air with covers, so check the forecast before your ride.
Still Have Questions?
Our team is available 9AM–9PM daily to help with any questions about your ride.